Words NOT to Use as a Manager

There are some words as a manager that you should NOT use. It can be challenging to know always know what to say and when. While you are responsible for setting boundaries and benchmarks, some things need to be eliminated from your vocabulary as a leader. According to Forbes, nearly half of workers say their productivity is affected by ineffective communication. Let’s discuss four words you need to avoid in order to create a great workplace.

Stupid

Belittling an employee is not ever the way to help them advance. Even if you are frustrated or don’t like something they did, this word doesn’t create change. It burns bridges and destroys physiological safety. If you balk at an idea or an employee, others will notice. Not only does it hurt your relationship with the employee, but it also hurts your credibility as a leader. Employees don’t perform better because they are insulted. Good employees will leave. Use kindness when you communicate and make space for ideas. When you have a growth environment and safety, you will encourage innovation.

can’t

You set the tone for what does and does not happen. When you say, “can’t” it’s deflating. If you say it about someone’s work or ability to do something you cross the line. It’s better to use positive language that reinforces the idea that even if something isn’t ideal for the moment, it’s not something you’re ruling out entirely.

always and never

These are words that should be avoided when confronting an employee. These words tend to be exaggerations and can exasperate issues. If you need to talk to an employee, stick to facts and avoid generalizations with these words. Saying always or never also shows a commitment to not being open to change. For example, “We always do it this way…”. If an employee has an idea for change, stay open. You may find that there is an effective alternative to something your company is doing even if you’ve always done something one way and never considered something new.

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